tacock Terms and Conditions

1 General Provisions

tacock operates an online betting and casino platform for users in Bangladesh. These Terms apply to all services, games, promotions and other features of the platform. The platform is accessible from any device with an internet connection.

• These Terms are written in English and apply to users in Bangladesh.
• Using any service on the platform constitutes full acceptance of these Terms.
• tacock reserves the right to modify these Terms at any time.
• If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full effect.

2 Eligibility and Registration

The following eligibility requirements must be met to open an account on tacock:

• You must be 21 years of age or older.
• You must be a legal citizen or resident of Bangladesh.
• You must own a valid payment account registered in your own name.
• One person may operate only one account.
• The information you provide must be truthful, accurate and complete.

At the time of registration you must provide a valid email address, mobile number and any other required information. tacock may request additional documents for identity verification at any time. If false information is provided, the account will be closed immediately and no balance will be refunded in such a case.

3 Account Management

It is entirely your responsibility to ensure the security of your tacock account. Please follow the account rules below:

• Do not share your login details (username and password) with anyone else.
• Allowing a third party to use your account is strictly prohibited.
• Always log out after using your account, especially on public devices.
• If you suspect unauthorised access to your account, notify support immediately.
• To change account details, contact support via live chat.

4 Deposits and Withdrawals

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (applicable to all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposited funds must come from an account registered in your own name.
• Deposits from accounts registered in a third party's name will not be accepted.
• Once a deposit is successful, the amount will be added to your account.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal time: generally completed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• tacock reserves the right to hold withdrawals in cases of suspicious activity.

5 Bonuses and Promotions

tacock offers various promotional offers. Each bonus has its own terms. The general bonus rules are described below:

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000.
• Example: depositing ৳1,000 gives a ৳2,000 bonus — total balance ৳3,000.
• Example: depositing ৳6,000 gives a maximum ৳5,000 bonus — total balance ৳11,000.
• The welcome bonus requires 25x wagering to be completed before withdrawal.

5.2 General Bonus Terms

• Each bonus may be used once only.
• Attempting to claim bonuses from multiple accounts will result in both accounts being closed.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met.
• tacock reserves the right to modify or cancel any bonus offer.
• Using any strategy for the purpose of earning bonuses is prohibited.

6 Fair Play Policy

tacock is committed to ensuring fair and transparent gaming at all times. The key points of our fair play policy are:

• All games are operated by tested and verified software providers.
• Game outcomes are determined using Random Number Generator (RNG) technology.
• No external interference is made in the outcome of any game.
• All transactions are secured through SSL encryption technology.
• Player information is kept completely confidential.

7 Prohibited Activities

The following activities are strictly prohibited on the tacock platform and will result in account closure:

• One person operating multiple accounts.
• Registering using a false or fake identity.
• Using or accessing another person's account.
• Attempting to hack or manipulate the platform's software.
• Placing bets using automated software or bots.
• Creating multiple accounts for the purpose of abusing bonuses.
• Using the platform for money laundering or illegal fund transfers.
• Inappropriate behaviour or harassment towards other players.
• Exploiting platform vulnerabilities or bugs for unfair advantage.

8 Responsible Gambling

tacock is deeply committed to responsible gambling. We believe gambling should be an entertainment activity, not a source of financial stress.

• Always gamble within your means.
• Never think of gambling as a source of income.
• Do not place larger bets to recover losses.
• Set deposit and betting limits for yourself.
• Contact support to request a self-exclusion break if needed.

If you feel gambling is having a negative impact on your life, you will find detailed support information on the Responsible Gaming page or you can contact our 24/7 live chat support.

9 Privacy and Data Protection

Protecting your personal information is our highest priority. To learn more about how we collect and use data, please read our Privacy Policy page.

• Your personal information is kept secure through SSL encryption.
• Your data is not sold to third parties.
• Information may be provided to the relevant authorities where there is a legal obligation to do so.
• Cookies are used to improve the platform and personalise the service.
• Contact support to request access to, correction of, or deletion of your data.

10 Account Closure and Suspension

10.1 Closure at User Request

Contact 24/7 live chat support at any time to close your account. Withdraw any available balance before closing your account.

10.2 Closure by tacock

tacock may close or suspend an account without notice in the following circumstances:

• Any breach of these Terms.
• Fraudulent or suspicious activity.
• Providing false information.
• Evidence that the user is a minor.
• Where required for legal or regulatory reasons.

11 Limitation of Liability

To the extent permitted by applicable law, tacock is not liable for the following:

• Losses in a game due to internet connection disruption.
• Temporary service disruptions caused by technical errors.
• Login credentials leaked due to the user's own negligence.
• External cyberattacks or unexpected technical failures.
• Any financial loss resulting from gambling.

12 Changes to Terms and Conditions

tacock reserves the right to modify, add to, or cancel these terms and conditions at any time. In the event of changes:

• The updated terms will be published on this page.
• The "Last Updated" date will be changed.
• For significant changes, a notice may be sent to your registered email.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree with the new terms, you have the option to close your account.

For any questions or issues, contact our 24/7 live chat support or email us at [email protected].